Payroll Cards

Frequently Asked Questions

  • What if a PayCard is lost or stolen?
    Call 1-877-703-5850 or go to www.visaprepaidprocessing.com/INOVA/payroll to order a replacement card. A replacement card will be mailed to the employee’s home, a fee is charged for this service to cover the cost of the card and its delivery.

  • Can we split an employee’s payroll and deposit some money in a savings account and some on the PayCard?
    Yes! Just like a traditional bank account the PayCard has its own account number and routing number and recurring split transactions are designated by the employer for each employee.

  • Can I use this program with my current payroll provider?
    Absolutely! We will work with your payroll provider.

  • Do our employees have to qualify for the PayCard?
    No, everyone that is 15 years and over qualifies.